If you’ve ever experienced the damage of a highly skilled but toxic hire, you know the cost. Productivity drops, culture suffers, and the team’s potential is wasted.
This course gives you the practical tools to hire, onboard, and grow employees who strengthen your culture - not erode it.
Who This Course Is For
This program is designed for:
Leaders, managers, and HR professionals who want to build high-performing, resilient teams.
Organisations seeking to reduce turnover, improve workplace culture, and increase productivity.
Anyone responsible for recruitment, onboarding, or people leadership who wants a proven framework for workplace success.

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Workplace conflict escalates.
Without emotional intelligence, employees often misread each other’s intentions, overreact under stress, or avoid giving and receiving feedback. Small misunderstandings can quickly snowball into tension, hostility, or even bullying. Managers then spend more time firefighting conflicts than focusing on performance or strategy.

Teams struggle with trust and collaboration.
A lack of teamwork skills means people operate in silos, compete rather than collaborate, or withhold information. Without psychological safety, quieter voices are drowned out, innovation suffers, and meetings become places of politics rather than problem-solving. The whole team’s potential is undermined.

Growth stalls because employees resist change.
In fast-changing workplaces, openness to learning is critical. Employees who lack this quality cling to old ways, resist feedback, or fear new technologies and systems. Instead of adapting, they dig in — slowing down progress, frustrating colleagues, and making it nearly impossible for organisations to innovate or stay competitive.
This course equips you with step-by-step strategies, interview frameworks, and onboarding tools to ensure you bring in and develop the right people, those who elevate culture, resilience, and performance.
By the end of this course, you’ll be able to:
✅ Write position descriptions that prioritise collaboration, adaptability, and EI.
✅ Ask powerful interview and reference-check questions that reveal true behaviours.
✅ Onboard employees in a way that sets them up for long-term success.
✅ Spot and address red flags earlybefore they damage your culture.
✅ Build psychologically safe teams where learning and resilience thrive.
Module 1: Why Emotional Intelligence, Teamwork & Openness Matter
Understand the research and business case for these critical capabilities.
Module 2: Reviewing Roles
Help leaders step back to clarify the “why” and “who” of each role.
Module 3: Writing Position Descriptions (PDs)
Guide leaders to create authentic, values-aligned position descriptions.
Module 4: Interview Questions
Teach leaders how to design interviews that reveal self-awareness, capability, and cultural fit.
Module 5: Reference Check Questions
Support leaders to gather meaningful insights from referees.
Module 6: Onboarding
Equip leaders to create onboarding experiences that build confidence, safety, and belonging.
Practical tools, not theory — templates, questions, and frameworks you can use immediately.
Designed for real workplaces — language and strategies that work across all healthcare industries and beyond.
Focus on culture & wellbeing — not just productivity, but flourishing teams.
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Here's what you get:
Access to all course content
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CPD certificates after each module is completed
Total value: $1000
Today Just $699

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Author, speaker, trainer, facilitator and supervisor
B App Sc (OT), Grad Dip Fam Ther
I am a trail-blazer in the professional development of allied health for the health and community sector throughout Australia and New Zealand.
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MICHELLE BIHARY
140 McKinnon Rd,
McKinnon
VIC, 3204
T +61 (0)3 9007 2542
EMAIL
We acknowledge the Traditional Owners of the lands where we work and live. We pay respect to Elders, past, present and emerging and celebrate their wisdom, stories, and traditions.
We are committed to providing psychologically safe and welcoming training experiences for all people.
We are an LGBTIQI+ Ally. We welcome everyone, including those with diverse orientations and genders, those from diverse cultural backgrounds, and aim to support those with neurodiversity.
We are always seeking to learn, so we also appreciate your feedback as to how we can best serve everyone attending our programs.
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